Passione Sportiva S.p.A. Privacy Policy

Passione Sportiva S.p.A. is committed to protecting the privacy and security of the personal data of visitors to our online platform and users of our services. This policy describes how we collect, use, store, and share your personal data when you interact with our site or use our services, and explains your rights regarding that data.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Information We Collect

We collect different types of information in connection with your access to and use of our site and services. This information may include:

• Personal Identifiers: Such as your name, billing address, shipping address, and other similar identifiers when you place an order or create an account.
• Payment Information: Details required to process payments for orders you place, which may be handled directly by us or via secure third-party payment processors.
• Contact Information: Such as your email address and phone number, which you provide when you contact us, sign up for newsletters, or create an account.
• Demographic Information: Such as your age, gender, or preferences, which you may provide voluntarily or which may be inferred from your purchases.
• Usage Data: Information about how you access and use our site, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of visits.
• Device Information: Information about the device you use to access our site, including hardware model, operating system and version, and unique device identifiers.
• Cookie Data: Data collected through cookies and similar technologies as described in the Cookies section below.

How We Collect Information

We collect information in several ways:

• Directly from You: When you create an account, place an order, contact us, sign up for communications, or participate in surveys or promotions.
• Automatically: As you navigate through our site, usage data, device information, and cookie data may be collected automatically using technologies like cookies, web beacons, and server logs.
• From Third Parties: We may receive information about you from third-party service providers, such as payment processors, shipping companies, or marketing partners, in connection with the services they provide to us or you.

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds under GDPR:

• Necessity for Contract Performance: We process data necessary to fulfill orders, provide services you request, and manage your account.
• Legitimate Interests: We process data based on our legitimate interests, provided these are not overridden by your data protection rights. This includes improving our site and services, preventing fraud, understanding how our services are used, and for marketing purposes (where not requiring consent).
• Legal Obligation: We process data where necessary to comply with a legal obligation, such as tax or accounting requirements, or in response to lawful requests from public authorities.
• Consent: Where required by law, we process data based on your explicit consent, such as for sending marketing communications. You have the right to withdraw your consent at any time.

How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Manage Services: Processing orders, managing accounts, providing customer support, and delivering products.
• To Improve and Personalize Your Experience: Understanding how our site is used to improve its design, functionality, and content, and to personalize your shopping experience and the products and services offered.
• For Marketing and Communication: Sending you updates, promotional materials, and information about products or services that may be of interest to you, where permitted by law or with your consent.
• For Security and Fraud Prevention: Protecting our site and users from fraud, unauthorized access, and other security threats.
• To Comply with Legal Obligations: Meeting legal, regulatory, and compliance requirements.

Sharing Your Information

We may share your personal data with third parties under certain circumstances:

• Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, shipping, data analysis, IT services, and customer service. These providers are contractually bound to protect your data and use it only for the purposes for which it was disclosed.
• Affiliates: We may share data with our affiliated companies within the Passione Sportiva group for internal business purposes, such as administrative services, customer support, and marketing.
• Legal Compliance and Protection: We may disclose data when required by law, such as in response to a subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose for which it is used.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

• The Right to Access: You have the right to request a copy of the personal data we hold about you.
• The Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• The Right to Erasure ('Right to Be Forgotten'): You have the right to request that we delete your personal data under certain circumstances.
• The Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data based on our legitimate interests or for direct marketing purposes.
• The Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
• The Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
• The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly if you are resident in the European Union, if you believe our processing of your personal data infringes GDPR.

To exercise any of these rights, please contact us using the contact details provided below. We may ask for proof of identity to verify your request.

Cookies and Similar Technologies

Our site uses cookies and similar technologies to enhance your experience, analyze site usage, and for marketing purposes. Cookies are small text files placed on your device. You can control the use of cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our site.

Links to Third-Party Sites

Our site may contain links to third-party websites or services. This policy does not apply to those third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

International Data Transfers

Your personal data may be transferred to and processed in countries outside of the European Union or European Economic Area. When we transfer your data internationally, we implement safeguards to ensure your data is protected in accordance with applicable laws, such as using Standard Contractual Clauses approved by the European Commission.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at our physical address:

Passione Sportiva S.p.A.
Via Alessandro Manzoni, 38, Piano 5
Milan, Lombardy, 20121
Italy